This article provides an overview of the sixth stage of a typical waterfall project methodology.

The purpose of this phase is to monitor and report on benefit realization once the change is live, phase out early life support (normal ongoing operations/support processes in place), close out any open items from the build and test phases, complete lessons learnt, archive/store project artefacts and officially close project structures.

Entry criteria include:

  1. Solution deployed/monitored.
  2. Test & Deploy (CP5) Checkpoint approval from the PMO.

Exit criteria include:

  1. Benefits assessment completed/reported.
  2. Ongoing benefits measurement plan.
  3. Post mortem completed/documented/communicated.
  4. Post Deploy (CP6) Checkpoint approval from the PMO.

Typical outputs include:

  1. Lessons learnt document.
  2. Benefits realized report.
  3. Updated risk/issues log.
  4. TG5 pitch.

Typical PMO questions include:

  1. Are the benefits being realised as expected? Is the business satisfied?
  2. Have all the closeout procedures been completed?
  3. Any major issues with the solution since go-live?
  4. Is the ongoing benefits measurement plan in place?
  5. What key lessons were learnt?
  6. Have all project outputs been stored/archived as required?
  7. Was the change delivered as planned (i.e. cost, time, quality and functionality)?

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