Morland-Austin is committed to protecting the privacy of any personal information you provide.

We have taken all reasonable steps to have in place, appropriate security measures to protect your information. This policy lets you know what, why and how we store information about you and the precautions taken.

Your Information

Your information is collected when you request information from us, contact us, register for additional information, subscribe to email communications, or provide us with feedback.
In order to process any request and to ensure that we meet your requirements we need to use information you provide such as name, contact details, email address, payment details etc.
We will endeavour to keep your information updated whenever we get the opportunity, to keep it current, accurate and complete.

We will confirm the details we hold about you on request and making any corrections you request within 30 days of receipt of your request.

We will only hold your details for a period of 2 years unless we are actively engaging with you, in which case we will hold your information for 2 years after our engagement ceases.

Data Protection and how we use your Information

Disclosure of personal information

Morland-Austin will not sell, or allow third parties access to your information. However, from time to time Morland-Austin must disclose information to regulatory authorities.
The information may be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Disclosures may include the transfer of your personal information between countries. We do not expect data will be transferred outside the European Economic Area (EEA), and will gather your explicit consent in advance, if that should occur.
We will not pass any information onto any person not responsible for fulfilling your request, and will ensure that their data protection is sufficient to ensure your personal details are protected.


We do not share any information with third parties, and will ensure that you consent to any processing beyond your initial conversation with us, before we undertake any other activities with you.  If you do not wish to receive such approaches in the future, please contact us and let us know.  Please allow 30 days for your information to be updated throughout our systems.

You can unsubscribe from our Newsletter mailing list by clicking here.

Use of cookies

A “cookie” is a small text file which Morland-Austin may put on your computer’s hard disk to remember you. We may use cookies on our website to remember where you are on the site and to be able to recognise your computer at a later time.
Persistent cookies allow your computer to remember your login and the searches you have made, plus to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.
Session cookies remain in the cookie file of your browser until you leave the site. Persistent cookies remain in the cookie file of your browser for much longer.
We cannot identify you personally from this information – a cookie cannot read your hard drive or perform any commands on your computer and does not contain your name, address, telephone number, or email address.
Accepting cookies on your computer can help you to take full advantage of the website’s functionality. Although you cannot block “session” cookies, you can configure your Internet browser so that it can reject both “persistent” and “third party” cookies or have them expire after a specific length of time. How you do this will depend upon the Internet browser you use.

Use of Web Beacons

Some of our web pages may contain electronic images known as ‘Web Beacons’ (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which include a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.

Links to Third-Party Websites

Our website(s) may contain links to other sites not controlled by us. We are not responsible for the content, actions or policies of those websites. It is your responsibility to manage your use of these websites. You access and rely upon the contents of these third party websites solely at your own risk. We accept no responsibility for the contents of and practices of on any third party websites linked.

Third-Party Website Tracking

We may use third-party web tracking to help analyse where visitors go and what they do while visiting our website(s). These third parties may also use anonymous information about your visits to this and other websites in order to improve their products and services.

Your Rights

You have the right to ask in writing for a copy of the information we hold about you and to correct any inaccuracies in your information. You have the right to ask to have your information deleted from our databases.
You have the right to ask not to receive direct marketing material about our products and services.
Once we are properly notified, we will take the necessary steps to stop using your information in this way.

You have the right to lodge a complaint about the use of your data with a supervisory authority, which in the UK is the Information Commissioners Office at

Contact Details

If you have any questions about the privacy and security of your personal information, please contact

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