This article provides an overview and summary of the COBIT 5 process Manage Organisational change Enablement, which is part of the Management – build (Build, Acquire, Implement) domain.
The purpose of this COBIT 5 process is to ensure successful implementation of organisational change quickly and with reduced risks – covering stakeholders in the organisation and IT. The goal is to prepare and manage resources for organisation change and reduce the risk of failure.
The following sub-governance processes are further supported by a list of control activities:
- Establish the desire to change. Understand the scope and impact of the change and stakeholder readiness/willingness to change.
- Form an effective implementation team. Establish an effective implementation team with common goals.
- Communicate desired vision. Effectively communicate the desired vision for the change to all stakeholders.
- Empower role players and identify short-term wins. Empower those with implementation roles by ensuring that responsibilities and accountabilities are assigned.
- Enable operation and use. Plan and implement all technical, operational and usage aspects.
- Embed new approaches. Embed the new approaches by tracking implemented changes, assessing the effectiveness of the operations.
- Sustain changes. Sustain changes through effective training of new staff, ongoing monitoring, communication, and leadership commitment.
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