This article provides an overview and summary of the COBIT 5 process Manage IT Framework, which is part of the Management – Plan (Align, Plan and Organise) domain.
The purpose of this COBIT 5 process is to provide a consistent management approach to enable the IT governance requirements to be met, covering management processes, organisational structures, roles and responsibilities, and skills and competencies by ensuring:
- An effective set of policies are in place and maintained.
- Everyone is educated on the policies and how they are implemented.
The following sub-governance processes are further supported by a list of control activities:
- Define the organisational structure. Establish organisational structure that reflects organisation and IT needs and priorities.
- Establish roles and responsibilities. Establish roles and responsibilities of IT staff, as well as other stakeholders – defining lines of authority, responsibilities and accountability.
- Maintain the enablers of the management system. Maintain the enablers of the management system and control environment for IT by ensuring alignment with the organisational governance and management framework – cross functional.
- Communicate management objectives and direction. Communicate awareness and understanding of IT objectives and direction.
- Optimise the placement of the IT function. Position the IT function and capability in the overall organisational structure to demonstrate importance and value.
- Define information (data) and system ownership. Define responsibilities for the ownership of information (data) and information systems.
- Manage continual improvement of processes. Assess, plan and execute the continual improvement of processes, people and technology.
- Maintain compliance with policies and procedures. Implement procedures and systems to maintain compliance and measure effectiveness and performance of policies and controls.
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